Service Interruption on Product Service(s)
Incident
2025-01-13T08:27:11.9270000Z
Service Interruption on Product Service(s)
Status: closed
Start:
2025-01-13T07:46:07.1570000Z
End:
2025-01-13T08:27:11.9270000Z
Duration: 41 minutes
Affected Components:
EMS v4.0
Product
Update
2025-01-13T07:46:07.1570000Z
2025-01-13T07:46:07.1570000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Product
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-01-13T08:27:11.9270000Z
2025-01-13T08:27:11.9270000Z
Dear Customer,
Service Interruption Affecting Service(s): Product
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.