Service Interruption on Entitlement By Account Service(s)
Incident
2025-01-22T19:12:00.0000000Z
Service Interruption on Entitlement By Account Service(s)
Status: closed
Start:
2025-01-22T17:12:19.8530000Z
End:
2025-01-22T19:12:00.0000000Z
Duration: 1 hour 59 minutes
Affected Components:
EMS v4.0
Entitlement By Account
Update
2025-01-22T17:12:19.8530000Z
2025-01-22T17:12:19.8530000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Entitlement By Account
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-01-22T19:12:00.0000000Z
2025-01-22T19:12:00.0000000Z
Dear Customer,
Service Interruption Affecting Service(s):
Entitlement By Account
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.