Service Interruption on Entitlement Service(s)
Service Interruption on Entitlement Service(s)
Dear Customer,
Our team is investigating an issue on the following service(s):
Entitlement
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
We've identified the issues with a long-running report query in PROD - Gemalto has advised us to restart the SQL instances belonging to the Trimble Infrastructure - potentially having a 30-minute downtime - we're working with them for the restart - we shall keep you updated with the progress.
Dear Customer,
Service Interruption Affecting Service(s): Entitlement
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.