Service Interruption on Authorize Device By License Service(s)
Incident
2025-07-01T17:57:09.4270000Z
Service Interruption on Authorize Device By License Service(s)
Status: closed
Start:
2025-07-01T15:57:13.1830000Z
End:
2025-07-01T17:57:09.4270000Z
Duration: 1 hour 59 minutes
Affected Components:
EMS v4
EMS v4.1.1
Authorization Devices
Authorize Device By License
Update
2025-07-01T15:57:13.1830000Z
2025-07-01T15:57:13.1830000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Authorize Device By License
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-07-01T17:57:09.4270000Z
2025-07-01T17:57:09.4270000Z
Dear Customer,
Service Interruption Affecting Service(s): Authorize Device By License
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.