Service Interruption on Entitlement By Account Service(s)
Incident
2025-10-07T06:22:12.5230000Z
Service Interruption on Entitlement By Account Service(s)
Status: closed
Start:
2025-10-07T04:37:10.7800000Z
End:
2025-10-07T06:22:12.5230000Z
Duration: 1 hour 45 minutes
Affected Components:
EMS v4
Update
2025-10-07T04:37:10.7800000Z
2025-10-07T04:37:10.7800000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
Entitlement By Account
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2025-10-07T06:22:12.5230000Z
2025-10-07T06:22:12.5230000Z
Dear Customer,
Service Interruption Affecting Service(s): Entitlement By Account
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.