Planned Maintenance on TL V4.1, EMS v4 Service
Planned Maintenance on TL V4.1, EMS v4 Service
2025-10-17T11:42:00.0000000Z
2025-10-17T11:42:00.0000000Z
There was an issue with restoring our database in PROD - we're attempting a backup to be restored and its currently in progress - given the volume of records, we expect that to be completed in the next 45mins
2025-10-17T12:22:00.0000000Z
2025-10-17T12:22:00.0000000Z
Dear Customer,
Planned Maintenance Affecting Service(s): TL V4.1, EMS v4
Our DB backups are restored successfully and currently performing deployments to restore the API services - expecting to get this completed in next 30mins
We apologize for any inconvenience this may cause.
2025-10-17T13:26:00.0000000Z
2025-10-17T13:26:00.0000000Z
Dear Customer,
Planned Maintenance Affecting Service(s): TL V4.1, EMS v4
Services are back to normal operational status
Please be advised that the previously notified Planned Maintenance has been completed successfully.