Service Interruption on User service Service(s)
Incident
2026-05-19T17:23:00.0000000Z
Service Interruption on User service Service(s)
Status: closed
Start:
2026-05-11T05:46:04.1900000Z
End:
2026-05-19T17:23:00.0000000Z
Duration: 8 days 11 hours 36 minutes
Affected Components:
AXP
User service
Update
2026-05-11T05:46:04.1900000Z
2026-05-11T05:46:04.1900000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
User service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Resolved
2026-05-19T17:23:00.0000000Z
2026-05-19T17:23:00.0000000Z
Dear Customer,
Service Interruption Affecting Service(s):
User service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.