Planned Maintenance on EMS V3 Service
Maintenance
upcoming
7 days 30 minutes
Planned Maintenance on EMS V3 Service
Status: upcoming
Start:
Estimated Duration: 10110 minutes
Affected Components:
EMS V3
Activation
Gemalto
Entitlement
Subscription
Update
Dear Customer,
Please note that the maintenance originally scheduled for August 2, 2026, is now cancelled, and no downtime will occur on that date. The activity has been moved to August 9, 2026, from 11:00 AM to 11:30 AM IST.
Maintenance Communication Email
Service: EMS V3
Environment: Production
Date / Time: August 9, 2026, 11:00 AM – 11:30 AM IST
Activity Time:~30 minutes
Reason for Postponement: Schedule adjustment per Sentinel team request.
Summary
The Sentinel team will conduct a Sentinel DB Descaling activity on EMS V3 on August 9, 2026. This will result in a brief service interruption during the 30-minute maintenance window. We have scheduled this activity over the weekend to minimize impact.
Integrator Impact:
EMS V3 consumers will experience a service interruption during the maintenance window.
Expect ~30 minutes of downtime for API calls.
All operations will be available immediately after the descaling activity is completed.
Recommended Actions
No action is required on your side; services will automatically restore after the 15-minute window.
If your application does not recover automatically after the maintenance or exhibits persistent failures beyond the downtime window, please notify the EMS support team.
Please reach out:
1. For any specific details on this planned downtime to: emsadoption@trimble.com
2. For any support during/post this activity to: ems_support@trimble.com