Service Interruption on EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3 Service(s)
Service Interruption on EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3 Service(s)
2026-10-17T10:35:07.0900000Z
2026-10-17T10:35:07.0900000Z
Dear Customer,
Our team is investigating an issue on the following service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
2026-10-17T14:35:04.2430000Z
2026-10-17T14:35:04.2430000Z
Dear Customer,
Service Interruption Affecting Service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.