EMS v4 EMS v4.1 Service Update Service
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Update Service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Update Service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS v4 EMS v4.1 Service Get Service By ID
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Get Service By ID


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Get Service By ID


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS v4 EMS v4.0 License
 

Dear Customer,


Our team is investigating an issue on the following service(s):

License


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): License


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS v4 EMS v4.1.1 Entitlement Search Entitlements By Account ID
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Search Entitlements By Account ID


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Search Entitlements By Account ID


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS v4 EMS v4.1 Bundle Adjust Bundles
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Adjust Bundles


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Adjust Bundles


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS V3 Entitlement
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Entitlement


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Entitlement


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

AXP Subscription service
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Subscription service


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Subscription service


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS V3 Entitlement
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Entitlement


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,


Service Interruption Affecting Service(s): Entitlement


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS V3 Gemalto
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Gemalto


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,

We've identified the issues with a long-running report query in PROD - Gemalto has advised us to restart the SQL instances belonging to the Trimble Infrastructure - potentially having a 30-minutes downtime - we're working with them for the restart - we shall keep you updated with the progress.

 

Dear Customer,


Service Interruption Affecting Service(s): Gemalto


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

EMS V3 Entitlement
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Entitlement


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,

We've identified the issues with a long-running report query in PROD - Gemalto has advised us to restart the SQL instances belonging to the Trimble Infrastructure - potentially having a 30-minute downtime - we're working with them for the restart - we shall keep you updated with the progress.

 

Dear Customer,


Service Interruption Affecting Service(s): Entitlement


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.