Service
There was an issue with restoring our database in PROD - we're attempting a backup to be restored and its currently in progress - given the volume of records, we expect that to be completed in the next 45mins
Dear Customer,
Planned Maintenance Affecting Service(s): TL V4.1, EMS v4
Our DB backups are restored successfully and currently performing deployments to restore the API services - expecting to get this completed in next 30mins
We apologize for any inconvenience this may cause.
Dear Customer,
Planned Maintenance Affecting Service(s): TL V4.1, EMS v4
Services are back to normal operational status
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Dear Customer,
Our team is investigating an issue on the following service(s):
Create Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Create Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Update Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Get Service By ID
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Get Service By ID
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Create Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Create Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Update Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Create Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Create Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Update Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Create Service
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s): Create Service
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.