Gemalto

Planned Maintenance on EMS V3 Service
EMS V3 Activation Gemalto Entitlement Subscription
 
Dear Customer,

Please be notified about the following planned outage of the following Service(s):

Affected Services: EMS V3
Start Date and Time: September 18, 8:00am IST
Expected Duration: 4h
Planned End Date and Time: September 18, 12:00pm IST

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): EMS V3

Please be advised that the previously notified Planned Maintenance has been completed successfully.

Service Interruption on Gemalto Service(s)
EMS V3 Gemalto
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Gemalto


We sincerely apologise for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,

We've identified the issues with a long-running report query in PROD - Gemalto has advised us to restart the SQL instances belonging to the Trimble Infrastructure - potentially having a 30-minutes downtime - we're working with them for the restart - we shall keep you updated with the progress.

 

Dear Customer,


Service Interruption Affecting Service(s): Gemalto


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.