EMS v4.1
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Feature
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Update Feature
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
- No downtime is expected.
- No interruption to API calls or service availability.
- Post-deployment, EMSv4.1 will be DR-enabled in the Production environment.
- No action is required from consumers.
- In case any anomalies or unexpected behavior are observed post-deployment, please reach out to the support contacts listed below.
Dear Customer,
Planned Maintenance Affecting Service(s): EMS v4.1
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Dear Customer,
Our team is investigating an issue on the following service(s):
Get License By HolderId And AccountId
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Get License By HolderId And AccountId
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Get License By HolderId And AccountId
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Get License By HolderId And AccountId
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Hi Team,
Please note that the planned DR maintenance activity tracked under ticket https://trimblecloudops.
DR Release Details
Service: EMS V4.1
Environment: Production
Date / Time: 1st Saturday, 7 AM IST – 11 AM IST (Canceled)
Activity Duration: ~4 hours
Summary
The SRE team had planned to deploy Disaster Recovery configurations in the Production environment to enable DR. This activity has now been canceled, and no changes will be made during the planned window.
Impact
No downtime or service impact. No deployment activity will take place during the scheduled window. The existing Production setup remains unchanged.
Recommended Actions
No action is required from consumers.
In case of any questions, please reach out to the support contacts listed below.
Support Contacts
For details on this activity: emsadoption@trimble.com
For support during/post activity: ems_support@trimble.com
Regards,
Service: EMS V4.1
Environment: Production
Date / Time: 22nd October, 7AM IST - 11 AM IST
Activity Duration: ~4 hour
Summary
The SRE team will deploy Disaster Recovery configurations in the Production environment to enable seamless failover capability. This release ensures that all DR resources and configurations are in place to support failover to the secondary region in case of an actual disaster scenario.
Impact
No downtime is expected.
No interruption to API calls or service availability.
Post-deployment, EMSv4.1 will be DR-enabled in the Production environment.
Recommended Actions
No action is required from consumers.
In case any anomalies or unexpected behavior are observed post-deployment, please reach out to the support contacts listed below.
Support Contacts
For details on this activity: emsadoption@trimble.com
For support during/post activity: ems_support@trimble.com
Dear Customer,
Planned Maintenance Affecting Service(s): EMS v4.1
Please be advised that the previously notified Planned Maintenance has been postponed
We apologize for any inconvenience.
Dear Customer,
Service Interruption Affecting Service(s):
EMS v4.1
We plan to perform this activity over a weekend to minimize potential impact." The release is now rescheduled for November 1st (Saturday) from 7 AM to 11 AM IST
Dear Customer,
Our team is investigating an issue on the following service(s):
Get Feature By ID
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Get Feature By ID
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Search Feature By ServiceName
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Search Feature By ServiceName
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Feature
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Update Feature
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Create Entitlement/Update/Delete
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Create Entitlement/Update/Delete
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.