Product
Dear Customer,
Our team is investigating an issue on the following service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
EMS v4, Product Catalog Service, DX Trials, EMSv4 Support Portal, DVW(Direct Via Web), AXP, TL V4.1, EMS V3, Transition Layer V3
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Usage Plan of Feature
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Update Usage Plan of Feature
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Adjust product
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Adjust product
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Create Product
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Create Product
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Update Product
We sincerely apologise for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Update Product
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
- No downtime is expected.
- No interruption to API calls or service availability.
- Post-deployment, EMSv4.1 will be DR-enabled in the Production environment.
- No action is required from consumers.
- In case any anomalies or unexpected behavior are observed post-deployment, please reach out to the support contacts listed below.
Dear Customer,
Planned Maintenance Affecting Service(s): EMS v4.1
Please be advised that the previously notified Planned Maintenance has been completed successfully.
Hi Team,
Please note that the planned DR maintenance activity tracked under ticket https://trimblecloudops.
DR Release Details
Service: EMS V4.1
Environment: Production
Date / Time: 1st Saturday, 7 AM IST – 11 AM IST (Canceled)
Activity Duration: ~4 hours
Summary
The SRE team had planned to deploy Disaster Recovery configurations in the Production environment to enable DR. This activity has now been canceled, and no changes will be made during the planned window.
Impact
No downtime or service impact. No deployment activity will take place during the scheduled window. The existing Production setup remains unchanged.
Recommended Actions
No action is required from consumers.
In case of any questions, please reach out to the support contacts listed below.
Support Contacts
For details on this activity: emsadoption@trimble.com
For support during/post activity: ems_support@trimble.com
Regards,